Accessibility Statement

Accessibility Statement

At Nyxere, we are committed to ensuring digital accessibility for people with disabilities. We strive to provide an inclusive and accessible experience for all users of our website and online services.

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Standards

We aim to comply with the relevant accessibility standards, including the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are continually reviewing and updating our website to improve accessibility, performance and usability.

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Ongoing Efforts

• We take the following steps to ensure accessibility: conducting regular audits of our site, training our team in accessibility best practices, and working to ensure third-party content and features meet our accessibility criteria.

• We recognize that digital accessibility is an ongoing effort and welcome feedback to help us improve.

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Known Limitations & Exclusions

Although we are working toward full compliance, there may be some limitations to accessibility on our website, for example:

• Some archived or legacy content may not fully meet current standards.

• Third-party tools, plug-ins or embedded content beyond our full control may not yet be fully accessible.
  When we identify such issues, we will use reasonable efforts to modify or remove them.

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Feedback & Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or need assistance accessing content, please contact us. Include a description of the issue and the web address (URL) where you encountered it. We will acknowledge your request within 7 days and aim to resolve it promptly.

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Enforcement Procedure

If your issue is not resolved to your satisfaction, you may submit a formal complaint via Nyxere’s accessibility grievance procedure. We will investigate your complaint and respond within a reasonable timeframe.

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Modifications to This Statement

We may update this Accessibility Statement as we improve our processes or accommodate new technologies. The “Date Last Updated” above indicates when this statement was most recently revised.

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Thank you for helping us make Nyxere accessible to everyone.