Terms & Conditions

A legal disclaimer

Effective Date: 11/01/2025

1. Acceptance of Terms

By accessing or using our website, services, or products, you agree to be bound by these Terms & Conditions. If you do not agree, you may not access or use our services.

2. Services Provided

We provide professional Admin and Online Content Management services, which may include but are not limited to:

Email and calendar management
Administrative and customer support
Content creation, posting, and engagement
Analytics reporting and strategy development

All services will be clearly outlined in an agreement or invoice before work begins.

3. Payment Terms

Payment is required in full before services begin, unless otherwise agreed in writing.
All prices are listed in U.S. dollars (USD).
Services are billed monthly. If service begins mid-cycle, the first invoice will be prorated for the remaining days of the month. Regular monthly billing begins on the first day of the following month.
Late payments of more than 5 days will result in a pause or termination of services.
We reserve the right to charge a late fee of 5% after 7 days and an addition 5% after 14 days.

4. Refunds and Cancellations

Refer to our Refund Policy page.

5. Client Responsibilities

To ensure timely and accurate service delivery, the Client agrees to:

Provide all required account access, passwords, and materials in a timely manner.
Respond to communications within a reasonable timeframe.
Maintain professional and respectful communication.
Ensure that all content provided (text, images, video, etc.) is owned by the Client or properly licensed.

Failure to meet these responsibilities may result in project delays or additional fees.

6. Intellectual Property

Any materials, designs, or content created by us during the project will remain our property until full payment is received.
Upon payment, ownership of final deliverables transfers to the Client, except for pre-existing materials, templates, or licensed assets owned by us or third parties.
We reserve the right to use completed work in our portfolio or marketing materials unless a separate confidentiality agreement is signed.

7. Confidentiality

We respect your privacy and agree to keep all sensitive information, business data, and communications strictly confidential. Information will not be shared with any third party without written consent, except when required by law.

8. Liability Disclaimer

We make every effort to deliver high-quality work and meet deadlines, but we do not guarantee specific outcomes, sales increases, or social media metrics.
We are not liable for any damages, losses, or delays caused by third-party services, software issues, or events beyond our control (e.g., platform outages, algorithm changes, internet failures).
In no event shall our liability exceed the total amount paid by the Client for services rendered in the previous month.

9. Indemnification

The Client agrees to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising out of:

Misuse of our services or deliverables
Violation of these Terms
Infringement of third-party rights through materials provided by the Client

10. Non-Disclosure

Both parties agree not to disclose or share any private or proprietary business information obtained during the course of service, including but not limited to strategies, pricing, or login credentials.

11. Service Modifications

We reserve the right to modify or discontinue any service at any time, with or without notice, provided that existing agreements will be honored until completion.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts.

13. Entire Agreement

These Terms, along with any signed proposals or invoices, represent the entire agreement between the Client and Nyxere and supersede all prior communications or understandings.

14. Contact Information

For questions or concerns regarding these Terms, please contact us.